Service Engineer

Start date: May 2026
Clearance: NATO Secret or equivalent
Location: The Hague, Netherlands

Skills
- Education: A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post
- Proven ability to apply analytical and systems thinking to complex problems
- Proven ability to moderate technical design related discussions with multi-disciplinary teams
- Proven ability to effectively communicate orally and in writing, with good briefing skills
- 3 years of experience in identifying and assessing new and emerging technologies and their adoption into larger systems
- 3 years of experience managing relationships with technical stakeholders (internal and external)
- 3 years of experience in Data Engineering, defining and implementing data structures and pipelines in support of systems engineering activities
- Desirable Training/Certifications: Training/certification requirements for the role will typically include The Open Group Architecture Framework (TOGAF), ITIL, and COBIT, but this will depend on the responsibility and domain / segment Training/certification will be provided when hired, and not essential for qualifying for the post
Activities
- Systems Engineering
- Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity
- Contributes to selecting the requirements approach
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements
- Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source. Data engineering
- Designs and implements data pipelines and data stores to acquire and prepare data
- Applies data engineering standards and tools to create and maintain data pipelines and extract, transform and load data
- Carries out routine data quality checks and remediation. Programming/software development
- Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts
- Applies agreed standards and tools to achieve a well-engineered result
- Monitors and reports on progress
- Identifies issues related to software development activities
- Proposes practical solutions to resolve issues
- Collaborates in reviews of work with others as appropriate. Systems development management
- Plans and drives systems development projects which support the organisation's objectives and plans
- Selects, adopts and adapts appropriate systems development methods, tools and techniques
- Ensures that stakeholders are aware of required resources and that they are made available
- Facilitates availability and optimum utilisation of resources
- Monitors and reports on the progress of development projects
- Ensures projects are carried out in accordance with agreed architectures, standards, methods and tools and addresses security and privacy requirements
- Develops road maps to communicate future development activity. Systems integration and build
- Provides technical expertise to enable the configuration of system components and equipment for systems testing
- Collaborates with technical teams to develop and agree system integration plans and report on progress
- Defines complex/new integration builds
- Ensures that integration test environments are correctly configured
- Designs, performs and reports results of tests of the integration build
- Identifies and documents system integration components for recording in the configuration management system
- Recommends and implements improvements to processes and tools
- Enterprise-wide integration